TERMS OF SERVICE
On Pace Pit Services LLCEffective Date: March 1, 2026 Jurisdiction: State of Utah
1. Agreement to Terms
By booking services, purchasing a membership, or otherwise engaging with On Pace Pit Services LLC ("OPPS," "we," "us," or "our"), you ("Client," "Member," or "you") agree to be bound by these Terms of Service. If you do not agree to these terms, do not proceed with booking or membership enrollment.
2. About On Pace Pits
On Pace Pit Services LLC is a Utah-registered limited liability company providing professional pit support services to race teams across a variety of motorsports disciplines. OPPS connects race teams with vetted, independent contractor mechanics for race weekend support, pre-run operations, race prep, and related services.
3. Independent Contractor Relationship
All OPPS mechanics are independent contractors, not employees of On Pace Pit Services LLC. Each contractor is responsible for their own insurance coverage, taxes, and personal liability. OPPS does not assume liability for the personal actions, injuries, or negligence of individual contractors beyond what is outlined in these Terms. The Client acknowledges this relationship and agrees that OPPS functions as a placement and coordination service for professional pit support personnel.
4. Booking & Confirmation Policy
4.1 Booking Process
A booking is not confirmed until both of the following conditions are met:
A contract has been signed by the Client, and
A 50% deposit has been received by OPPS.
Verbal agreements, email inquiries, social media messages, or phone calls do not constitute a confirmed booking.
4.2 Deposit & Invoice
Once a contract is signed, OPPS will issue a deposit invoice for 50% of the total package cost. The deposit must be paid within 24 hours of the invoice sent time. OPPS may, at its discretion, grant a one-time extension of up to 30 hours total from the invoice sent time. After 30 hours without payment, the contract is considered void and the date is released. A new contract must be issued to proceed.
4.3 Mechanic & Calendar Hold
Mechanic availability is assigned on a first-come, first-served basis. A mechanic is not held or reserved for any Client until both the signed contract and deposit are received. OPPS may place an internal soft hold on a mechanic for up to 24 hours following invoice issuance, but this does not guarantee availability. If another team completes their deposit first, they receive the mechanic. Dates on the customer-facing calendar are locked only after contract and deposit are confirmed.
Pit Priority Member Preference: Active Pit Priority members who wish to reserve a specific mechanic will receive preference over non-member bookings, provided that mechanic is personally available for that weekend. Mechanic availability is always the hard floor — Pit Priority status does not guarantee a specific mechanic if they are unavailable. In the event that two or more Pit Priority members request the same mechanic for the same weekend, preference will be given to the member with the longest-standing active account. Account seniority is determined by original enrollment date.
4.4 Remaining Balance & Final Invoice
OPPS will issue a final invoice within 7 days of the conclusion of the event. The final invoice will include the remaining 50% balance plus any approved billable expenses incurred during the event. The Client has 30 days from the date the final invoice is sent to submit payment in full. Failure to pay within 30 days of the final invoice may result in collection action and forfeiture of future booking eligibility with OPPS.
4.5 Accepted Payment Methods
OPPS accepts payment via card, ACH, Zelle, cash, check, and cryptocurrency where enabled. The Client must confirm their payment method at the time of booking so OPPS can ensure proper reconciliation.
5. Client Responsibilities
The Client is responsible for the following for every booked event unless otherwise agreed upon in writing:
Travel coordination to the agreed rendezvous point (fuel reimbursement, pickup, flights, or other mutually agreed arrangement)
Lodging for all contracted OPPS mechanics for the duration of the event
One meal per day per contracted mechanic
These are not optional. Failure to provide these responsibilities may result in cancellation of services without refund. These terms will be confirmed during the expectations call and outlined in the proposal prior to contract signing.
6. Cancellation Policy
6.1 Client-Initiated Cancellations
If the Client cancels a confirmed booking (contract signed + deposit paid), the following cancellation fees apply as a percentage of the total package cost:
Cancellation Window Fee 14 or more days before the event 25% of total package cost. Less than 14 days before the event 30% of total package cost. 7 days or less before the event 35% of total package cost
Cancellation fees are non-negotiable and will be deducted from the deposit paid. Any remaining deposit balance after the cancellation fee is applied will be refunded to the Client within a reasonable timeframe.
6.2 No-Show & Abandoned Events
If the Client fails to appear at the agreed rendezvous point without prior notice, or abandons the event after OPPS mechanics have been deployed, no refund will be issued and the full package cost is owed.
6.3 Race DNF, Mechanical Failure & Crashes
Racing carries inherent risk. If a Client's vehicle is unable to finish the race due to a crash, mechanical failure, or any other circumstance not caused by an OPPS contractor, no refund will be issued. That's racing, and OPPS mechanics will have fulfilled their obligations regardless of the race outcome.
6.4 OPPS-Initiated Cancellations
In the event that OPPS must cancel a confirmed booking for any reason, the Client will receive a full refund of all amounts paid, including the deposit. OPPS will make every reasonable effort to notify the Client as early as possible.
7. Contractor Assignment & Availability
OPPS does not guarantee specific contractor assignments until Operations has confirmed availability and capacity. Sales representatives are not authorized to promise specific mechanics by name prior to Operations confirmation. Pit Priority members retain the ability to request specific mechanics, subject to availability at the time of booking confirmation.
8. Scope of Services
OPPS provides pit support services as outlined in the applicable package selected by the Client. Services are limited to what is described in the package scope and any confirmed add-ons. Any requests outside of the agreed scope during the event are subject to availability and may incur additional charges. OPPS mechanics operate under a needs-based support model and will not perform work that is unsafe, outside their training, or outside the agreed scope without prior authorization.
9. Billable Expenses
Certain expenses incurred by OPPS contractors during an event may be billable to the Client. Billable expenses are limited to costs that are directly event-related, pre-approved where required, and outside the base scope of the package. These may include but are not limited to fuel reimbursements beyond the agreed arrangement, mission-critical parts or supplies purchased on behalf of the Client during the event, and other documented costs. All billable expenses will be itemized and included in the final invoice issued within 7 days of the event. Expenses that were not pre-approved or are not supported by documentation may not be billed. The Client agrees to review and pay all legitimate billable expenses as part of the final invoice balance.
10. Incident Reporting & Client Cooperation
OPPS maintains an internal incident and accident reporting process for any safety-related events that occur during a contracted engagement. In the event of an incident — including but not limited to contractor injury, vehicle damage caused by an OPPS contractor, or an on-site safety concern — OPPS will initiate its internal reporting process immediately. The Client agrees to cooperate fully with OPPS's incident documentation process, including providing accurate information, access to relevant parties, and any supporting documentation reasonably requested. Cooperation with this process does not constitute an admission of fault by either party. Incident reports are maintained internally and used solely for safety improvement, contractor support, and insurance purposes where applicable.
11. Escalation & Chain of Command
If a Client has a concern, complaint, or urgent issue during a contracted event, the recommended escalation path is: assigned Contractor → Team Lead (if applicable) → Crew Chief (if applicable) → OPPS Owner. For non-urgent matters, Clients may contact OPPS directly at onpacepits@outlook.com. OPPS is committed to resolving issues professionally and promptly.
12. Post-Race Survey
Following each event, OPPS will send the Client a brief post-race survey tied to the final invoice. The survey is used to gather feedback on contractor performance, pit execution, and overall experience. Completion of the survey is appreciated but not required for invoice processing. Feedback collected through surveys is used internally to improve contractor assignments and service quality.
13. Liability & Assumption of Risk
Motorsports racing carries inherent risk of injury, death, and property damage. By engaging OPPS services, the Client acknowledges and accepts these risks. OPPS, its owners, employees, and contractors are not liable for:
Injury or death to any party at a race event
Damage to the Client's vehicle, equipment, or property
Race outcomes, including DNFs, disqualifications, or mechanical failures
Acts of third parties, sanctioning bodies, promoters, or track officials
Circumstances beyond OPPS's reasonable control, including weather, road closures, or border delays
OPPS contractors exercise professional judgment at all times, but the Client assumes full responsibility for the safety and condition of their race vehicle.
14. Media & Content
OPPS staff may capture photos or video content during the event for use on OPPS social media and marketing channels. If the Client does not consent to this, they must notify OPPS in writing prior to the event. OPPS will not sell or license Client content to third parties without explicit written consent.
15. The Inner Pit Membership
15.1 Membership Tiers
The Inner Pit offers two membership tiers: Pit Pass and Pit Priority. Each tier provides access to exclusive content, vendor discount codes, and other member benefits as described on the OPPS website at the time of enrollment.
15.2 Billing
Memberships are billed on a monthly basis. By enrolling, you authorize OPPS to charge your payment method on a recurring monthly basis until you cancel.
15.3 Cancellation
Members may cancel their membership at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused days within a billing period. Members retain access to membership benefits through the end of the paid period.
15.4 Vendor Discount Codes
Vendor discount codes are provided as a member benefit and are subject to the terms and conditions of the individual vendor. OPPS makes no guarantees regarding the availability, value, or continuity of any specific vendor partnership. Vendor partnerships may change month to month.
15.5 Merch & Shirt Club (Pit Priority)
Pit Priority members receive one complimentary shirt with each quarterly fun design drop. This benefit applies to OPPS fun design releases only and does not include event-exclusive shirts, race adventure shirts, or sponsored rider collaboration shirts. Shirts are shipped to the address on file. OPPS is not responsible for lost or undeliverable shipments due to incorrect address information provided by the member.
16. Referral Policy
Referrals are tracked at the time of lead intake. If a referring party is named at intake and verified at booking, a referral payout will be issued per OPPS's current referral policy. Referrals named after the booking is confirmed are not eligible for payout.
17. Conduct & Communication Standards
OPPS operates on a truth-first, relationship-first standard. We expect the same from our Clients. OPPS reserves the right to refuse service to any individual or team that is abusive, threatening, or repeatedly disrespectful toward OPPS staff or contractors. In such cases, any deposit paid may be forfeited at OPPS's discretion.
18. Modifications to These Terms
OPPS reserves the right to update or modify these Terms of Service at any time. Changes will be posted to the OPPS website with an updated effective date. Continued use of OPPS services or membership following any modification constitutes acceptance of the revised terms.
19. Governing Law
These Terms of Service are governed by the laws of the State of Utah. Any disputes arising from these terms or the use of OPPS services shall be resolved in the appropriate courts of the State of Utah.
20. Contact
For questions regarding these Terms of Service, please contact:
On Pace Pit Services LLConpacepits@outlook.com
On Pace Pit Services LLC — Relax, we're on pace.